Privacy Policy

Effective Date: April 30, 2025

1. Introduction

This Privacy Policy describes how Maegan Elam, DDS & Associates ("we," "us," or "our") collects, uses, and shares information about you when you access our website www.bedforddentistry.com ("Site") or use our services.

2. Data Controller

Maegan Elam, DDS & Associates
2221 Harwood Rd., Bedford, TX 76021
Phone: (817) 886-2655

3. Types of Data Collected

We may collect the following types of personal data:

Personal Identification Information: Name, phone number, email address, mailing address.
Health Information: Medical history, treatment records, insurance details, etc., in accordance with HIPAA regulations.
Usage Data: IP address, browser type, operating system, pages visited, access times, and referring URLs.
Cookies and Tracking Technologies: Used to enhance your experience on our Site.

4. Purpose of Processing

Your data may be used for the following purposes:

To provide dental services
To process billing and insurance claims
To respond to inquiries and communicate with you
To manage appointments and send confirmations or reminders
To improve website performance and user experience

5. Legal Basis for Processing

We process your personal data based on:

Your consent
Contractual necessity
Compliance with legal obligations
Legitimate interest (e.g., improving our services)

6. Data Sharing and Disclosure

We do not sell your data. We may share data with:

Service providers who help us operate the Site and deliver services (e.g., appointment software, marketing tools, IT support)
Legal authorities when required by law
Insurance companies for claim processing

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

8. Data Security

We implement administrative, technical, and physical security measures to protect your personal data against unauthorized access or disclosure.

9. Your Rights

You have the right to:

Access and review your data
Request correction or deletion of your data
Withdraw consent for data processing
Object to or restrict processing
File a complaint with a data protection authority

10. 10DLC SMS Compliance

If you opt in to receive SMS communications from us:

We will only send messages related to appointments, reminders, or requested information.
You can opt out anytime by replying STOP.
Message and data rates may apply.